Last Updated: October 15, 2026
This Privacy Policy governs the use of the "Space Pay" mobile application, developed by Co D. Kyan. We respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights related to your data when you use our App and services.
By using the App, you consent to the collection, use, and disclosure of your information as described in this policy.
To provide and improve our services, we collect various types of information, including:
We may ask you to provide certain personally identifiable information such as:
Space Pay does NOT process financial transactions directly within the app. All transactions are made externally via trusted third-party payment gateways (such as KBZ Pay, Wave Money). We only collect your Offline Payment Method choice and the last 6 digits of the Transaction ID to verify your manual transfer.
We automatically collect information about your device and how you use the App ("Usage Data"). This may include:
If you choose to sign in with Google, we collect basic profile information such as your Google account email and name to authenticate and personalize your experience.
For your convenience, the App allows you to save frequently used Starlink account numbers locally on your device. This data is stored exclusively on your device's local storage and is NOT uploaded to our servers unless actively submitted as part of a new payment request.
Direct Call Feature: The App includes a direct call button for customer support. Using this feature simply redirects you to your device’s native phone dialer with our support number pre-filled. We do NOT require, request, or collect any phone call logs or record your conversations.
The App connects to your local Starlink router via gRPC to display dish health, alignment, and network statistics. This data is processed locally on your device and is NOT uploaded, transmitted, or stored on our servers.
When you run the diagnostic Speed Test, the App actively downloads and uploads test files to measure your maximum internet speed. This process consumes approximately 30MB of internet data per test. This data is strictly used for speed measurement and is discarded immediately.
When you submit a bill request you may enter the last 6 digits of your transfer's transaction ID and/or attach a screenshot of the transfer. Receipt photos are uploaded to Google Firebase Storage and are visible only to you and our admin team. They are used solely to verify your payment and prevent fraud (for example, detecting a transaction ID that was already used).
Support Chat is a private conversation between you and the Space Pay team. We store the messages and photos you send there, and order details you choose to attach, in Google Firebase so we can answer you. Other users cannot see Support Chat.
When you use "Ask AI", the questions you type and the recent conversation are sent to Google's Gemini API (through our server) to generate an answer. Your name and email are not sent. Please do not type account numbers, passwords or other sensitive information into the AI chat. AI answers can be wrong; you can long-press an answer to report it, and reported answers are stored so we can review them.
To send order updates, bill reminders and chat messages we store a Firebase Cloud Messaging token for your device. You can turn notifications off at any time in your phone's settings.
We keep your cashback balance, its expiry date and a history of cashback earned, used or returned, linked to your account and the related orders.
The information collected is used for the following purposes:
Space Pay includes a "Community Chat" feature that all users can see. Before posting for the first time you must accept the community rules in the App. By using this feature, you agree to our UGC Policy:
You have the absolute right to delete your account and all associated personal data at any time.
Note: Upon deletion, your profile (name, email), notification token, Support Chat messages and photos, cashback balance and leaderboard entry are permanently erased. Past transaction records (order history, including payment proof) may be retained securely only as long as needed for accounting, legal and fraud prevention purposes. Messages you posted in Community Chat remain unless you delete them before deleting your account.
Space Pay is intended for adults who manage their own Starlink service. It is not directed to children under 13 and we do not knowingly collect their data. If you believe a child has given us personal data, contact us and we will delete it.
We take reasonable measures to protect your personal information using commercially acceptable security technologies and procedures. Our database is secured by Google Firebase infrastructure. However, no method of transmission over the Internet or electronic storage is completely secure.
You have the right to:
Our App uses third-party services such as:
These providers have their own privacy policies. We encourage you to review them before using their services.
This App is an unofficial third-party utility and is NOT affiliated with, endorsed by, or sponsored by Starlink, SpaceX, or any of their affiliates. "Starlink" is a registered trademark of Space Exploration Technologies Corp. The App is designed solely as an independent tool to assist users in managing their local Starlink hardware and facilitating local bill requests.
We may update this Privacy Policy from time to time. Changes will be posted here with a revised date. We encourage you to review this policy periodically.
If you have questions or requests regarding this Privacy Policy, your data, or wish to request account deletion, please contact us:
Email: info@spacepayapp.com